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Terms of Service – Hetro.Store (India Only)
Last Updated: 10-09-2025
Welcome to Hetro.Store. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making any purchase.
1. General Information
Hetro.Store (“we,” “our,” “us”) operates this online store to provide customers across India with quality products.
By visiting our site or purchasing from us, you agree to these terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or using it under parental supervision.
3. Products & Pricing
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Prices displayed on Hetro.Store are in Indian Rupees (INR) and include applicable taxes.
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We reserve the right to modify product prices, descriptions, or discontinue items at any time without prior notice.
4. Orders & Payments
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All orders must be paid in full before processing.
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We accept UPI, Debit/Credit Cards, Net Banking, and other secure payment gateways.
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Order confirmation is sent via email/SMS once payment is successful.
5. Shipping
We offer free shipping across India. Please refer to our [Shipping Policy] for details on delivery time, tracking, and address accuracy.
6. Cancellations & Refunds
Orders can be cancelled within 6 hours of placement if not shipped.
Refunds and replacements are handled according to our [Return & Refund Policy].
7. User Responsibilities
You agree not to use our site for illegal, fraudulent, or harmful purposes.
You must not transmit any virus, spam, or malicious code.
8. Intellectual Property
All content on this site — including text, images, graphics, and logos — is the property of Hetro.Store and protected under Indian copyright law.
Unauthorized use or reproduction is prohibited.
9. Limitation of Liability
Hetro.Store is not responsible for indirect, incidental, or consequential damages arising from product use, shipping delays, or website errors.
10. Changes to Terms
We reserve the right to modify or update these Terms at any time. Updates will be reflected with a revised “Last Updated” date.
11. Contact Us
For questions or concerns about these Terms, contact us at:
📧 hetro.online.store@gmail.com